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The fish bone diagram in addition to 5W can help account for multiple factors of root cause https://en.m.wikipedia.org/wiki/Ishikawa_diagram https://en.m.wikipe
by kirykl 9y ago
The fish bone diagram in addition to 5W can help account for multiple factors of root cause https://en.m.wikipedia.org/wiki/Ishikawa_diagram https://en.m.wikipedia.org/wiki/Ishikawa_diagram
- jspaw 9y agoNo, they can’t. Both approaches are linear and sequential chains of cause/effect, which do not work with complex adaptive systems. Five whys give a cherry-picked paucity of data in an investigation: https://www.oreilly.com/ideas/the-infinite-hows https://www.oreilly.com/ideas/the-infinite-hows