A couple of things that I didn't quite follow. 1. In order to provide the payment details, they had to do a password reset to the dot-email address. I can only

A couple of things that I didn't quite follow. 1. In order to provide the payment details, they had to do a password reset to the dot-email address. I can only assume that locks out 'eve' in this case, but I suspect it doesn't force a re-login on all devices. 2. When 'eve' signed up to the dot-email address, surely Netflix would have sent a welcome email thanking them for starting a trial. So in that case, I can't see how it would have gone completely undetected up to this point. I personally feel that Netflix should validate the email address on registration. Otherwise people who genuinely sign up with a typo in their address may lose access to it forever.