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But blocked legit users who ported their real phone numbers to VoIP, like I did. Google won't verify an account against my home phone line anymore. How can we
by jasonjayr 9y ago
But blocked legit users who ported their real phone numbers to VoIP, like I did. Google won't verify an account against my home phone line anymore.
How can we continue to reduce fraud while still serving folks who are using the system legitimately?
- Operyl 9y agoWe offer users an easy way to contact us to request manual whitelisting. It's painless, fast, and we find that not much abuse gets through when they have to write in messages to get in.
- scbrg 9y agoWho are "we"?
- bogomipz 9y agoYou have commented twice saying "We." And it is not clear who the "we" is. Do you work for mailinator, Twilio, Google?
- Operyl 9y agoSorry, I was commenting from the perspective of a company that uses phone verification for account signups to help with fraud. I am not affiliated with any of the listed company.
- gruez 9y ago>But blocked legit users who ported their real phone numbers to VoIP, like I did. Google won't verify an account against my home phone line anymore. weird. i use a voip phone service, but twilio identifies it as a landline. maybe you're not using a fixed location voip service?
- dylz 9y agoI use Google Fi as my mobile carrier. It is blocked from virtually everything even though it is a legitimate Sprint+T-Mobile sim.
- tonyztan 9y agoReally? It should identify as a T-Mobile number. Have you tried contacting Fi support?
- dylz 9y agoYeah. I was one of the earlier users, the number identifies as GV-Grandcentral, formerly Bandwidth It's basically rejected from every messenger, I can't use it with paypal or banking, etc.
- dawnerd 9y agoSame problem but with normal google voice numbers. Really frustrating.
- cstejerean 9y agoThe google fi number isn’t your T-Mobile phone number. There is actually a way to find the actual t-mobile phone number that Fi forwards to, perhaps you can get that and use it instead.
- dmihal 9y agoGoogle Fi is Google Voice routed through T-mobiles network
- Latteland 9y agoI want to use virtual numbers to avoid the spammers. There have been plenty of companies that had pseudo dodgy signup (win a chance for a dream trip to somewhere) where you had to give up your phone number (supposedly so they could call you). Lots of time I get spam calls that claim I gave permission for them to call me. So a temporary forwarding number hides me. I use my google voice number for this and it does a good job of noticing lots of spammers (but not all).
- jasonjayr 9y agoI'm using voip.ms with an E911 registered location. We've used the number for years with traditional carriers. The service has been great for a good price otherwise.