Booked a trip to SE Asia with you guys a few days ago. For what it's worth my first user reaction was: * Looking good! * Of course I jumped in without reading

Booked a trip to SE Asia with you guys a few days ago. For what it's worth my first user reaction was: * Looking good! * Of course I jumped in without reading any help and didn't realize the full power of the natural language search, in particular "direct" would have been handy to know. I'm sure you recognize this as a potential problem.. That said, my perception is it's not that big a deal from your perspective - it didn't stop me using the site and having done 1 booking now and liked the experience I've bothered to investigate further (including reading the very easy to find help), and now feel much more qualified to drive. * The flights cost more than indicated because they didn't include luggage. Be nice to see an all inclusive number, especially as I can't help speculating the price quoting is probably not uniform across airlines... some prices being more inclusive than others. Also, I guess it made the real price of the multi-segment route I selected closer to what a direct flight would have been, making me more likely to have wanted a direct flight. * Would have liked to exclude a specific airline, can I do that? Consider that a lower priority feature though.