As someone who works for a large software company. I can assure you that feedback from developers is not only hard to obtain, but highly valued and used to shap

As someone who works for a large software company. I can assure you that feedback from developers is not only hard to obtain, but highly valued and used to shape future decisions. From my personal experience, people "in the trenches" use feedback from their constituents to add weight to their messages to their superiors.