Same with Simplisafe. You can activate online, but need to call the cancel. This is for "security"...which is bull crap because if you have access to the online

Same with Simplisafe. You can activate online, but need to call the cancel. This is for "security"...which is bull crap because if you have access to the online account, you have access to the "safe word" that supposedly protects your account. I called a few times to cancel, each time I hung up after 10 minutes. Finally I opted to leave a voicemail to get a call back. After a few days I finally got a call back and cancelled. Service was terminated immediately. If they really wanted to protect you, you would give you a few more days for free and also confirm that you is 2FA so a burglar doesn't cancel your system without you knowing and then robbing you.