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The New York Times uses this cancellation process as well. I don’t feel bad about violating their paywall now after being forced to actually talk to a person to
by briandear 9y ago
The New York Times uses this cancellation process as well. I don’t feel bad about violating their paywall now after being forced to actually talk to a person to do something that should be enabled with a single click.
- omerhj 9y agoThe NYT now has an option to cancel using a chat window -- and I'm pretty sure the operator that you're chatting with is a bot.