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We also hope there’s much more additional value from the full set of Stripe Billing features that are included in this price -- the increase in revenue you get
by Silhouette 9y ago
We also hope there’s much more additional value from the full set of Stripe Billing features that are included in this price -- the increase in revenue you get from our recovery product
Just as a friendly warning, I think your (Stripe's) position on this is maybe not coming across the way you would like.
Mysterious failing payments is an area where Stripe has been historically awful compared to other payment processing services, at least in the experience of my professional network, with very obvious negative effects on KPIs. We're in "you had one job" territory here.
Now it looks like Stripe finally has a way to improve that situation. However, instead of trying to roll out those improvements as quickly and widely as possible, they're being bundled into a new service with as-yet unclear implications for integration and somewhat confusing messaging on pricing.
You might like to consider whether that comes across as having a great new feature or as being the sales guy who sells you $100 broken software but then offers you a gold support contract for only $500/year so you can report the bugs.
- stevoski 9y agoWell said. I just examined the changes to the Stripe dashboard, and, coupled with the email I received from Stripe and the web page about the new "Stripe Billing", I'm utterly confused about several things. I suspect I'm going to have to unexpectedly spend some time updating my Stripe integration to the latest API, without much gain for my current business. Stripe doesn't normally drop the ball but I feel like they did on this one. BTW, Stripe team: the feature people here in the EU really want from you is help with calculating and tracking EU VAT. But you know that, right?