3 ms·
For a good 2nd level support job: Forget CompiaTIA. Seriously. Remove CCTV and phone repair stuff from your resume. Learn Linux. Go deep. Take a LPI or Linux
by twayha22 9y ago
For a good 2nd level support job:
Forget CompiaTIA. Seriously.
Remove CCTV and phone repair stuff from your resume.
Learn Linux. Go deep. Take a LPI or Linux Foundation certification.
Next (or in parallel) learn cloud computing. Doesn't matter much which one but AWS might get you more attention.
You might want to take the CCNA cert too if your understanding of networks isn't great.
Learn a programming language for automation. Python is a good choice. Golang too. Participate in open source projects if you do that.
For a crappy 2nd level job:
Leave all the low level skills in your resume. They will be looking for that.
Work on what I said above in parallel.
- busterarm 9y ago> For a good 2nd level support job: > Forget CompTIA. Seriously. This is bad advice in places like South Carolina and Georgia where your employer is probably going to be a contractor working with GSC, General Dynamics, Raytheon, etc, and your resume simply has to get through that grunt level HR person before anyone will talk to you. Some of them won't even let you touch their systems without A+ or Network+, as terrible as that is. Having a CCNA/JNCIA is a better alternative. It's changing, but slowly. It might be worth doing the "worthless" certification just once to get some better work experience. I definitely wouldn't advise anyone refresh that certification ever though. That would be a red flag.