My daughter's 2016 12" Macbook's space bar only works on a hard key press. I have AppleCare on it, but taking it to either Apple Store in our area is a ridicul

My daughter's 2016 12" Macbook's space bar only works on a hard key press. I have AppleCare on it, but taking it to either Apple Store in our area is a ridiculous hassle. Drive 30+ minutes, service will take a minimum of 2-3 hours (at least that's been my experience with our phones.) I feel that Apple used to have a competitive advantage in that I could bring my devices in, have them serviced in a reasonable amount of time while I wait (an hour?) My dad had is IPhone 6+ battery replaced under the $29 plan. 6+ week wait for the battery. They call, the battery is in, dad shows up at 11:30am on a weekday, it'll be ready by 3pm. He shows up at 3, and it takes until nearly 4 o'clock to get someone to get the device back out to him. I'm reaching the point where I may as well go with Dell/Samsung because shipping a device in is guaranteed to be less of a hassle than the "Apple Store Genius Bar" experience.