Because they talk about having people who love their products. Aren’t they worth a word of explanation why the products they love are withdrawn from the market?

Because they talk about having people who love their products. Aren’t they worth a word of explanation why the products they love are withdrawn from the market? I don’t see whom it could hurt to spend a sentence on saying something like „but unfortunately the enterprise of giving you such high quality products didn’t lead to economicall success as we need it to sustain the business, and therefore took the hard decision to stop...“