> Well, the thing about both yellow and orange, is that there is no actual retaliation against the customer. Yeah I like that part. Maybe the customer is havin

> Well, the thing about both yellow and orange, is that there is no actual retaliation against the customer. Yeah I like that part. Maybe the customer is having a bad hair day, maybe they are autistic or homeless. There is no need to kick them out or confront them if they haven't said or done anything bad. Just have a way to quickly pass the handling to someone else and move on.