I saw that episode and if I remember correctly, there was basically a sentimental reason they didn't close that -1 million location. I think a lot of businesses

I saw that episode and if I remember correctly, there was basically a sentimental reason they didn't close that -1 million location. I think a lot of businesses suffer from similar decisions -- you value something that isn't reflected in the balance sheet. Seeing that in someone else's business makes it so much easier to appreciate how foolish it is and to be more self-aware about those types of flaws in your own management decisions. The hardest one is probably people... managers often keep certain people around because they like the person, even though the person is terrible at their job.