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> I am seriously fed up with Mailchimp not taking any actual action against these users after I already told them that I don't consent to receiving any message
by CPLX 9y ago
> I am seriously fed up with Mailchimp not taking any actual action against these users after I already told them that I don't consent to receiving any messages about any topic from anybody via their platform.
I feel your pain, but it's worth noting that email, by its very design, is intended to be open to receiving unsolicited messages. So frankly, by using email at all you have actually consented to receive unwanted emails from time to time.
I think it's unreasonable to expect MailChimp to maintain a ruthless approach to prevent people from doing something that can be done with any email client, sendmail, or any number of tools that use the open protocol of email.
Things are bad enough as it is with closed and segmented communications methods on the rise. I'm pretty happy that email exists the way that it does, and MailChimp strikes me as a company that really works hard to strike a balance between the competing needs of being useful for sending mass emails while being mindful of spam.
- zaat 9y agoYou are factually wrong. You are indeed right that email was designed to be open, but because emails became unusable in that form about 20 years ago, every mail provider have deployed massive spam filters that rejects most unsolicited mails. Hence, currently, email is not open to unwanted emails, one have to go through many holes to arrive to mailboxes where he isn't invited. The filters are so good, that many people find that they can't even reach people that have asked them to subscribe to their mails, because they are still filtered out as spam. Enter MailChimp, the trusted mass mailer provider that help companies bypass the spam filters by giving their mail a respectable envelope. If they allow spammers their envelope shouldn't be respected. Actually, that's clearly the theme of the OP. And no, by using email I consented nothing. Where I live that's actually the law - I can sue whoever sends me commercial unsolicited email, unless given explicit permission (opt-in), spammer can be liable for compensation for each and every incident.
- taf2 9y agoI wish I had an inbox as well protected as what you describe but unfortunately - at least half of the non operational emails I receive are solicitation... so it seems pretty open to me...
- zaat 9y agoThat's kind of survivors bias. You are not aware to the mass of mail that doesn't appear in your mailbox. When you are in the sending side, you quickly find that you don't reach your audience. If it was open you would probably be receiving hundreds of them a minute. The filters means many don't even try, but if the required effort was zero we would be flooded with them. The situation was so bad before the filtering products were invented that Bill Gates tried to push small fees (stamps) as a requirement for sending emails (https://www.cbsnews.com/news/fee-based-e-mail-way-to-can-spam/ https://www.cbsnews.com/news/fee-based-e-mail-way-to-can-spa...).
- taneq 9y agoI think it's actually pretty reasonable to expect a company based on doing mass mailouts to accept "do not call" requests from individuals.