4 ms·

I watched the first season a while ago, and was shocked how badly some small businesses are run, and somehow they stay in business for years. And then the owner

I watched the first season a while ago, and was shocked how badly some small businesses are run, and somehow they stay in business for years. And then the owners often fight to keep them in the crappy state for no good reason.

PaulHoule 9y ago
Big biz too. Where competition is absent, you don't need to cut the fat. So long as the cable company can raise your rates every year, reducing truck rolls will always be "too expensive". If those truck rolls come out of the bonus of the CEO on the other hand, they will get down to the root causes of why so many truck rolls.
- taheca 9y ago
  Man.. you should have seen the fat at Motorola in its heyday. I had a long interview with one of their senior R&D people once and it was an eye opening conversation...
  - cholmon 9y ago
    I'm interested, eye opening in what way(s)?
HeyLaughingBoy 9y ago
This is exactly why it's such a bad idea to blindly set your prices according to what the competition charges. That competition may just be slowly going out of business, and now you're following them!