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You'd want to be really careful recording/replaying sessions on pages that capture personally identifiable information; then again, you probably wouldn't be run

You'd want to be really careful recording/replaying sessions on pages that capture personally identifiable information; then again, you probably wouldn't be running a third-party service like this if you were.

koolba 9y ago
> ... then again, you probably wouldn't be running a third-party service like this if you were. While we'd like that to be true it's sadly not in practice. The most common example is websites with sensitive data in the URL (ex: PII query parameters) using third party analytics services that receive the entire URL as a metric.
mankz 9y ago
The RootCause API has multiple ways to scrub PII details from the session before posting it. And we also offer an on-premises version (Docker image) so that the data never leaves your own servers.