This is a weird event, a tragedy even that perhaps could have been averted if someone had spoken to her and calmed her down. But perhaps even then the outcome

This is a weird event, a tragedy even that perhaps could have been averted if someone had spoken to her and calmed her down. But perhaps even then the outcome would have been the same. We can't know. And so must put this down to an individual failing and resist the temptation to seek answers in something larger. No one can deny there is anger and frustration but the sheer scale and volume of content being uploaded hourly means it's simply not viable or even possible for humans to vet with proper support mechanisms, and automated systems are a big hammer that will inevitably leave people feeling helpless and dehumanized.