I've found that having to support users has made me a better user myself, making sure that I provide sufficient context and information to aid in debugging, and

I've found that having to support users has made me a better user myself, making sure that I provide sufficient context and information to aid in debugging, and always being polite and understanding that regardless of how frustrating a problem is, venting on the poor person trying to help you will never help (not that I was an asshole before). I suppose that falls into the general "walk a mile in their shoes" wisdom.