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This is a leadership problem at the companies employing these people. The isolation and disconnect you're observing is deliberate, and certainly facilitates th
by newnewpdro 9y ago
This is a leadership problem at the companies employing these people.
The isolation and disconnect you're observing is deliberate, and certainly facilitates the execution of the strategy. But higher up the chain is where the decisions are being made to distance the organization from its users.
- pmlnr 9y agoIt's lovely to see everyone to blame [insert department here], but nobody willing to accept the fact that it's everyone's fault and everyone's problem the same time.