4 ms·
I have no desire to deal with an airline that has already fucked up a flight, and is probably already swamped. As soon as they give me the options for the next
by matte_black 9y ago
I have no desire to deal with an airline that has already fucked up a flight, and is probably already swamped. As soon as they give me the options for the next flight, I’ll take my own taxi, get my own hotel, and have Chase pick up the tab.
- kylegordon 9y agoWhatever floats your boat. It's clearly a fundamental cultural difference. An inherent distrust of government and corporations, along with a willingness to pay to avoid issues, compared to, well, a modicum of trust in government, and an established legal framework that protects the customer from the corporation. I've been on the receiving end of delayed flights too. The agent was polite and simply offered me an alternative flight, or the compensation/refund, all at the desk. There was no animosity or distrust, just "here's what we both have to do".