Slight difference between the average auto shop and a company of this scale (billions in revenue) with dedicated security/technical staff. And it wasn't an expe

Slight difference between the average auto shop and a company of this scale (billions in revenue) with dedicated security/technical staff. And it wasn't an expectation of an "immediate" fix, but somewhere well within the eight months it apparently took. Without shaming them and publicising what happened, what recourse is there to encourage better corporate behaviour?