> Unfortunately, the above is the best available resolution of slides. Thanks for understanding. We're always learning and improving. Hmm something doesn't sit

> Unfortunately, the above is the best available resolution of slides. Thanks for understanding. We're always learning and improving. Hmm something doesn't sit right with me on this one. It's not just slides, it's videos too. It seems like they're apologizing for a mistake they might have made as opposed to intentionally downscaled the videos. Is it just a coincidence that the first time some of these videos are shown (not all) they happen to be extremely low res?