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It seems like it would be better if HP just (or also) notified their resellers, who could in turn notify their customers.
by Tijdreiziger 9y ago
It seems like it would be better if HP just (or also) notified their resellers, who could in turn notify their customers.
- ocdtrekkie 9y agoThat works okay at the "notify CDW and Best Buy" level (and to some degree, they probably do), but not at the "notify every non-chain store that is reselling computers" level. And then you're also placing the burden on every reseller to keep track of which PC models (and serials) they sell their customers indefinitely. Which, again, not a big deal at the CDW and Best Buy level, but much less practical for many others.
- isostatic 9y agoStick it in a spreadsheet. Useful reason to have for why you're storing marketing data under the GDPR.
- daphneokeefe 9y agoHow is the reseller supposed to track me after I move to the other end of the country and my mail-forwarding order at the Post Office has expired?
- lorenzhs 9y agoLenovo does this. I was recently notified about the X1 Carbon (2017) recall/inspection (potentially loose screws inside the case) by the reseller.