Me and everyone I know have barely ever taken taxis before the taxi apps arrived. It was a long wait, expensive and quality sucked. And if you hailed a cab on t

Me and everyone I know have barely ever taken taxis before the taxi apps arrived. It was a long wait, expensive and quality sucked. And if you hailed a cab on the street, you had two options: expensive or incredibly shitty (unoficial ones). Now it's common to order an Uber everywhere, few times a day. Open competition brought prices down, short wait removed the barrier, and star feedback have had a very significant effect on quality. It's not just monopolizing existing market, it's improving it for customers.