3 ms·

I must be super unlucky. I find their maintenance well below par. They're the only company that attempts to rent me cars/vans with: oil service lights, bald tir

I must be super unlucky. I find their maintenance well below par. They're the only company that attempts to rent me cars/vans with: oil service lights, bald tires, cracked windscreens. This isn't limited to a single branch either. Also £100 is not their standard excess, so you're paying for the reduced liability. (Also, they like to tell you every time in the hard sell that the £1,000 excess is for each and every incident and the full amount will be taken immediately... ?! Not sure how true that is) However, they have the most branches in the UK of any rental company, so they're often extremely convenient.

dazc 9y ago
Never had the hard sell, tbh, but I find the standard £1,000 excess a bit too much of a risk. Having rented a dozen or so times my only damage, thus far, has been a scratch on the door which, likely, only cost £100 to fix? In theory then, I'd be better off taking the bigger risk but there is also Murphy's law to consider. Maybe I have been lucky but I've found them to be much better than the alternatives and a lot more laid back about stuff like fuel levels and return times.
byefruit 9y ago
There are other companies (like https://www.carhireexcess.co.uk/ https://www.carhireexcess.co.uk/) who will insure against that £1000 excess for very little money.