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I bought the wrong size $250 Zinus mattress from amazon and tried to return it. They refunded my money and told me to just keep the mattress.
by verylittlemeat 9y ago
I bought the wrong size $250 Zinus mattress from amazon and tried to return it. They refunded my money and told me to just keep the mattress.
- morgante 9y agoI had the same experience with a $700 Tuft and Needle purchased through Amazon, though I actually found it to be a bit of a hassle. Ultimately I was able to sell it for ~$100, but it took me a month—I'd have preferred if they just arranged someone to take it immediately.
- antisthenes 9y agoSerious question - how were you planning to ship it back? If it's a foam mattress, it doesn't exactly go back in the original box, because it's vacuum packed and expands after opening.
- verylittlemeat 9y agoI assumed the people who picked it up would have a plastic slip or something. Other people in this thread said they took the mattress and donated it or recycled it.
- lifeformed 9y agoI think you can use a home vacuum to re-pack it, if you keep the bag intact.