In my case, I have to support a large number (500 or so) Linux boxes that are hosted at customer sites (for a custom middleware-type application). And the remo

In my case, I have to support a large number (500 or so) Linux boxes that are hosted at customer sites (for a custom middleware-type application). And the remote access they have provided for us isn't a direct ssh connection, it goes through a web based gateway using an old active-x control, and embedded shockwave/flash based app (yes, yuck). I'm in the process of replacing that now.