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I have been using the XPS 15inch version for more than 2 years, and I have hated the keyboard so much that I regularily carry a mechanical keyboard (+about 1kg)

I have been using the XPS 15inch version for more than 2 years, and I have hated the keyboard so much that I regularily carry a mechanical keyboard (+about 1kg). Also, the build quality / QA of the xps 15 is questionable... I had problems with the laptop randomly turning on during sleep mode and overheating, along with major throttling issues (mostly when running games). Most recently the battery has expanded and bulged up so the the trackpad became unclickable. (And they refused to change the battery for free because I was out of the standard 2-year warranty, which is quite disappointing because this is a potential safety issue.) Definitely going to try a Thinkpad for my next laptop after all this mess...

speedplane 9y ago
My current XPS 15 is almost 4 years old... so definitely looking for a replacement. I've had problems with the keyboard, but not the ones you mention. A few keys have fallen off, but a bit of super-glue have seemed to do the trick. I did run into other problems with the keyboard (some keys would not depress), but I took apart the entire system, removed the keyboard and cleaned it off with an airgun, which solved the problem. Basically food and other gunk got caught between the keys. Not a perfect product, but given how much I use it, not totally unreasonable either.