I am just reading chapter 2 of High Output Management which is about how to select effective indicators. Highlights so far: - measure output not activity (close

I am just reading chapter 2 of High Output Management which is about how to select effective indicators. Highlights so far: - measure output not activity (closed sales not sales calls) - pair a quantitative measure with a qualitative measure - think of the 5 indicators you want to check first thing every morning.