> Lots of shops struggle to avoid O365 because "everyone is used to Word", and once you have an Excel macro that's mission critical... game over. Correct and i

> Lots of shops struggle to avoid O365 because "everyone is used to Word", and once you have an Excel macro that's mission critical... game over. Correct and in this case, that was exactly what happened except with the GSuite benefiting. There was a number of Google Sheets that were automatically populated by database queries on an hourly basis. These were regularly viewed by the L1s (such as daily orders, distribution statistics, accounting summaries) and the Sales team (who wanted to know their commissions ASAP daily). Then you had a bunch of managers who used those sheets to do light analysis with macro magic.