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Its funny that people say this. For me, I've almost always been with Telus. Their Retention department has been great to me over the years. Until recent, I neve
by stevewillows 9y ago
Its funny that people say this. For me, I've almost always been with Telus. Their Retention department has been great to me over the years. Until recent, I never paid for than $50 for my plan (previously 6gb, lots of minutes, etc), but recently went to that 10gb plan that they were all hustling.
I do the same process for internet (both Shaw and Telus). Each company has their own process for getting better rates, but it rarely takes more than fifteen or so minutes a few times per year to get them.
I was with Rogers back in 2003 and had their retention give me a killer rate after a few months.
For mobile, I always dig through the loyalty threads on Howard Forums first so I know what to expect.
[1] https://www.howardforums.com/forum.php https://www.howardforums.com/forum.php