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It’s because companies have financial incentive to spend resources where they have the biggest impact. Why spend on someone who won’t leave anyway? It took me a
by mathattack 9y ago
It’s because companies have financial incentive to spend resources where they have the biggest impact. Why spend on someone who won’t leave anyway? It took me a while to realize how misplaced my loyalty was. In reality, the loyalty becomes to the individual seller (that specific restaurant owner) or leader rather than corporate entities.
For small businesses this type of service still pays. I know bars who hold tables for hours on a Saturday to save them for the regulars who come the rest of the week. But even there, loyalty is to the staff more than the owners.
- blktiger 9y agoYou should never have loyalty to a company, only to an individual (even then you have to be a bit careful; CEOs of public companies for instance, have responsibilities to share-holders which take precedence to their personal opinions and desires).
- rectang 9y agoCompanies are not people. They are single-purpose, amoral, profit-optimizing entities. The larger the company and the more detached the ownership, the less sensitive the company is to any negative effects. Like gut flora, they can be useful to humans -- but they are not like us.