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The “tedious to delete, by design” approach crosses all companies (create account = 1 click, delete account = call this number between the hours of 1:15 and 1:1

The “tedious to delete, by design” approach crosses all companies (create account = 1 click, delete account = call this number between the hours of 1:15 and 1:16 on Tuesdays and wait half an hour to speak to a representative, enduring their sales pitches first). There should be a simple law: the mechanism for deletion of any user data must be no more complex than its creation. It would also be nice to have deletion terms always specified at point of creation, e.g. “bookmark this link to remove what you’re about to create”.

parliament32 9y ago
>the mechanism for deletion of any user data must be no more complex than its creation I don't think that'd work too well... indeed, it's already in place. You can create a single post with one click, you can delete a single post with one click. I guess we're looking for "batch deletion".
- Implicated 9y ago
  > ...you can delete a single post with one click. Can you? Or, like the parent states, is there a confirmation for every deletion, thus two clicks?
  - parliament32 9y ago
    Well multiple actions in both cases. If you're making a text post, you need to 1) write the text, 2) click submit. Likewise with an image, 1) upload image, 2) click submit. I suppose the confirmation isn't strictly necessary but for a normal user's use-case, but having a confirmation is a good thing (accidental irrecoverable deletions are bad). But they could definitely have a one-click delete with an Undo button.
hw 9y ago
There should also be an easier way to let apps that you've connected to with Facebook before know to delete any information they gathered from you from Facebook. Deleting data in Facebook itself isn't enough when there are apps out there that could have siphoned your personal data and details. Going through each app one by one and contacting them to delete your data is just painful and usually falls on deaf ears.
ibdf 9y ago
Some apps don't even provide a way to delete data or even delete your account. Some people that I have contacted about deleting my account on their app even told me that they never built such functionality. Facebook is on the news because it's a big target, but it happens everywhere.
- hw 9y ago
  GDPR would make that mandatory, so they're in big trouble if they dont have a way to delete your account or data.
g_p 9y ago
> There should be a simple law: the mechanism for deletion of any user data must be no more complex than its creation. That's one of the nice points of GDPR, albeit around withdrawal of consent. It must be "as easy to withdraw as to give consent". That prevents the "call or fax us to cancel consent, but give it via a single tick-box on sign-up that you can never change". Deletion is a right under GDPR; although there's no specification it must be as simple as to create (as at very least you likely want some kind of simple confirmation before losing something).

parliament32 9y ago

>the mechanism for deletion of any user data must be no more complex than its creation I don't think that'd work too well... indeed, it's already in place. You can create a single post with one click, you can delete a single post with one click. I guess we're looking for "batch deletion".

Implicated 9y ago
> ...you can delete a single post with one click. Can you? Or, like the parent states, is there a confirmation for every deletion, thus two clicks?
- parliament32 9y ago
  Well multiple actions in both cases. If you're making a text post, you need to 1) write the text, 2) click submit. Likewise with an image, 1) upload image, 2) click submit. I suppose the confirmation isn't strictly necessary but for a normal user's use-case, but having a confirmation is a good thing (accidental irrecoverable deletions are bad). But they could definitely have a one-click delete with an Undo button.

hw 9y ago

There should also be an easier way to let apps that you've connected to with Facebook before know to delete any information they gathered from you from Facebook. Deleting data in Facebook itself isn't enough when there are apps out there that could have siphoned your personal data and details. Going through each app one by one and contacting them to delete your data is just painful and usually falls on deaf ears.

ibdf 9y ago

Some apps don't even provide a way to delete data or even delete your account. Some people that I have contacted about deleting my account on their app even told me that they never built such functionality. Facebook is on the news because it's a big target, but it happens everywhere.

hw 9y ago
GDPR would make that mandatory, so they're in big trouble if they dont have a way to delete your account or data.

g_p 9y ago

> There should be a simple law: the mechanism for deletion of any user data must be no more complex than its creation. That's one of the nice points of GDPR, albeit around withdrawal of consent. It must be "as easy to withdraw as to give consent". That prevents the "call or fax us to cancel consent, but give it via a single tick-box on sign-up that you can never change". Deletion is a right under GDPR; although there's no specification it must be as simple as to create (as at very least you likely want some kind of simple confirmation before losing something).