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Ask HN: Pinterest is my livelihood and my account was deleted without notice

There has been a lot of discussion lately about Pinterest clogging up Google image search and general discontent about its practices alongside thoughtful suggestions to overcome some of these nuisances. Nonetheless, as a design professional Pinterest has served as an indispensable professional tool for the past 6+ years... until 48 hours ago when my account was suspended without notice. 129 "boards", tens of thousands of images gathered (and original content contributed), all gone. I have clients emailing and calling about projects we've collaborated on wondering "where the backups" are. Needless to say, I am completely without hope. I would pay for this service, yet I'm stuck in "freeware" hell with no service or support available. Here's hoping someone might know a way through the "blackbox" of Pinterest or better yet, is offering an enterprise alternative -- which I'm more than willing to pay for!

celticninja 9y ago
Sounds a bit like when Twitter cut off developers, there isn't much you can do except serve as a warning to other users so thy don't get burnt by the same thing happening to them. Did they notify you why you were cut off? Any idea why they cut you off if not?
- furniturehacker 9y ago
  Unfortunately, I did not receive a notification email of being suspended, let alone a reason. The form on the Pinterest site to "petition" suspension claims is equally mysterious, with no response thus far. While it's difficult to gauge how frequent an issue this is, other forum responses sound similarly dire. Does anyone happen to know a human that works for Pinterest? I know this is a real reach, given customer support for one of millions of users is likely irrelevant to anyone reading this. But feeling pretty desperate at this point.
gh12EEw 9y ago
If its that important to you then you should back up your catalog locally. Did you post anything that violated copyright? Recently a lot of sites have been cleaning up house due to the following: https://www.npr.org/sections/alltechconsidered/2018/03/21/591622450/section-230-a-key-legal-shield-for-facebook-google-is-about-to-change https://www.npr.org/sections/alltechconsidered/2018/03/21/59...

celticninja 9y ago

Sounds a bit like when Twitter cut off developers, there isn't much you can do except serve as a warning to other users so thy don't get burnt by the same thing happening to them. Did they notify you why you were cut off? Any idea why they cut you off if not?

furniturehacker 9y ago
Unfortunately, I did not receive a notification email of being suspended, let alone a reason. The form on the Pinterest site to "petition" suspension claims is equally mysterious, with no response thus far. While it's difficult to gauge how frequent an issue this is, other forum responses sound similarly dire. Does anyone happen to know a human that works for Pinterest? I know this is a real reach, given customer support for one of millions of users is likely irrelevant to anyone reading this. But feeling pretty desperate at this point.

gh12EEw 9y ago

If its that important to you then you should back up your catalog locally. Did you post anything that violated copyright? Recently a lot of sites have been cleaning up house due to the following: https://www.npr.org/sections/alltechconsidered/2018/03/21/591622450/section-230-a-key-legal-shield-for-facebook-google-is-about-to-change https://www.npr.org/sections/alltechconsidered/2018/03/21/59...