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There are things about Facebook's privacy policies and respect for its users that are perpetually in the news that it seems like they could easily nip in the bu
by brandon272 9y ago
There are things about Facebook's privacy policies and respect for its users that are perpetually in the news that it seems like they could easily nip in the bud to garner some goodwill.
Their dark patterns around deleting your account is one example. Why not just allow people to quickly and easily delete their accounts? Not "deactivate" while they send you photos of your friends, telling you how much they'll miss you. Not soft delete. Hard delete. Commit to allowing users to just leave if they aren't finding value in the platform.
Why do they resist dealing with that kind of low hanging fruit? Do they view offering easy opt-out functionality to present a major risk to the business?
- pishpash 9y agoAs a company why would you prioritize your developer's time on that? At best it sits low on the backlog. Your performance reviews aren't based on how much you make it easy for people to leave. The only way that stakeholders can drive behavior is if they actually had any power, but Facebook users don't sit on the board.
- brandon272 9y ago> As a company why would you prioritize your developer's time on that? Because as a leader within the org you're watching the company's reputation and share value erode, and having them spend some time on those items would gesture to the community and world that you take the public's concerns seriously. I'm sure they are already prioritizing developer time on many different privacy fronts, including auditing old apps to see what data they siphoned off. (As was implied by Zuckerberg's interview on CNN)