1) I'll be focusing on both, however I think there is still more digital(ising?) to be done including packaging everything into a smartcard. I can buy a ticket

1) I'll be focusing on both, however I think there is still more digital(ising?) to be done including packaging everything into a smartcard. I can buy a ticket online but still have to get a boarding pass at the airport. There's some mobile apps but they aren't really an option for me (no phone at the moment). Also getting 3-4 boarding passes for a multi leg journey seems a waste. 2) I don't mean "high cost" as such, but including amenities like food (except excess snacks and drinks), pillows etc, tvs/ports, free checked bags. I also considered a first-class/all business airline ;D but decided against it as even I wouldn't be using it. I think it would work (I was also only going to have one class/plane type ala Southwest) but not right for me at the moment. Thanks for the response