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Any company that places the wants of the shareholders above the customers risks losing their customer base (see Facebook).
by d0lph 9y ago
Any company that places the wants of the shareholders above the customers risks losing their customer base (see Facebook).
- WorldMaker 9y agoSo far Facebook's paying customers, the advertisers, seem unworried?
- d0lph 9y agoEither way, customers leave, advertisers leave. Also, while I do like the expression "if you're not a customer, you're a product", it does not change the actual definition of the word customer.
- WorldMaker 9y agoFirst definition via Oxford Dictionaries, emphasis mine: > a person or organization that buys goods or services from a store or business You may be confusing the word "customer" with the word "user"?
- d0lph 9y agohttp://www.businessdictionary.com/definition/customer.html http://www.businessdictionary.com/definition/customer.html > 1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers. See also buyer. https://en.wikipedia.org/wiki/Customer https://en.wikipedia.org/wiki/Customer > In sales, commerce and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration I think to me the customer is the one receiving the product, whether or not they have actually spent money. Also for consideration, "paying customer" and "non-paying customer" are common(?) phrases.