I'd be very unhappy working in an environment like the one you described. I consider myself a developer, but I've worked directly with customers most of my car

I'd be very unhappy working in an environment like the one you described. I consider myself a developer, but I've worked directly with customers most of my career. If I were cut off from that, and had a BA standing between me and the end user/customer, I'm sure the resulting product would suffer. It's no surprise that we'd come to such different conclusions. I think that a dev who is capable of working well with customers would be so frustrated with a BA that he'd quit, or (more likely) never take the job in the first place. So it isn't random chance that you never meet these developers - they're probably avoiding the kind of organizations you work for. I'm not saying you don't work with talented programmers, I'm just saying that a BA-heavy workplace that probably filters out the kind of developer who has the patience and tact to work with customers.