There's another thing I heard lots of people saying in KL a few weeks ago. Uber had developed a reputation for employing crooks—drivers who would accept a fare

There's another thing I heard lots of people saying in KL a few weeks ago. Uber had developed a reputation for employing crooks—drivers who would accept a fare and claim the payment, but simply not show up, and so on—and not doing anything when they were reported. Grab was supposed to be a lot stricter with its drivers, and their drivers were much more trusted.