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Most companies will not "delete" your account. They will deactivate your account. It is hard to delete things in SQL databases that use FKs, and in many cases i
by aftbit 9y ago
Most companies will not "delete" your account. They will deactivate your account. It is hard to delete things in SQL databases that use FKs, and in many cases it is illegal or inadvisable to delete all customer data (e.g. if you need to keep invoices for accounting reasons, or if you are eligible for chargebacks). Small startups are often busy trying to keep everything working and go after their key metrics and don't have time to build a system robust enough to handle deletions.
- NewsAware 9y agoOf course it is hard (or maybe not top priority for some) but that's no excuse in my book. Besides, from a technical perspective archiving PDF invoices and using SQL cascade delete doesn't sound overwhelming in complexity.
- Symbiote 9y agoI had a user request account deletion last month. It's the first time we've had that. I simply overwrote all their details with nonsense, and marked the account as deleted. The account exists, but is about as useful as the fake accounts spammers sometimes make.