If there's one thing I learned it's that to drive people to better results you need to align their interests with yours as perfectly as possible. And I find it

If there's one thing I learned it's that to drive people to better results you need to align their interests with yours as perfectly as possible. And I find it astonishing that there is an entire industry whose interests are so far removed from that of their clients. This kind of inefficiency just screams for a disruptive player.