"Market forces are also intensified by intensifying assessment, a development especially visible on the labour market. Even within a contract period, an employe

"Market forces are also intensified by intensifying assessment, a development especially visible on the labour market. Even within a contract period, an employee will be subject to continuous assessment. The use of specialised software in call centres has provided some extreme examples: the time employees spend at the toilet is measured in seconds: this information is used to pressure the employee to spend less time away from the terminal. Firms with contracts are also increasingly subject to continuous assessment procedures, made possible by information technology. For instance, courier services use tracking software and GPS technology, to allow customers to locate their packages in transit. This is a typical example of the new hyper-provision of business information, in neoliberal economies." From "Neoliberalism: origins, theory, definition" http://web.inter.nl.net/users/Paul.Treanor/neoliberalism.html http://web.inter.nl.net/users/Paul.Treanor/neoliberalism.htm...