This is something I've seen across the board, and have always been hesitant to say something lest I come off as "that crazy guy who feels bad because his cloud

This is something I've seen across the board, and have always been hesitant to say something lest I come off as "that crazy guy who feels bad because his cloud console has a frowny face next to the fact that something broke." (as a tongue-in-cheek example.) There are certainly other products I've used in recent memory that played the "we'll miss you, don't go!" game on uninstalling, but I can't pull their names off the top of my head, and I don't recall them being QUITE as blatant as to use pictures of your friends. The amount of anthropomorphism and insertion of emotional levers into tech tools/products is something I've always had a very visceral reaction against, but at least for consumer products (and unfortunately, increasingly in the SaaS space as well) it seems to be gaining traction. I have no doubt that it _works_ from a psychological perspective, but I wonder if I'm alone in feeling offput as a user. Clearly alone enough that it doesn't move the needle in terms of efficacy, unfortunately. (unfortunately in the context of whatever weird emotional pathology I've apparently developed have with my tooling :) )