1. Too little diversity can be bad. For example, if you are making a product or a TV show that wants to reach as many people as possible, you should be aware of

1. Too little diversity can be bad. For example, if you are making a product or a TV show that wants to reach as many people as possible, you should be aware of what those people would most want, and having your designers encompass those groups can help there. It's the kind of diversity which is the most critical. It's mental diversity -- point of view diversity -- which should be the important factor.