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I'm not sure how true that is. Take a look at recent companies like Zappos and Amazon or older ones like WalMart and FedEx. Operation and logistics are their br

I'm not sure how true that is. Take a look at recent companies like Zappos and Amazon or older ones like WalMart and FedEx. Operation and logistics are their bread and butter. It was practically Dells entire reason for existence (until they fell into the abyss).

anamax 16y ago
Operations and logistics are things that a company can control. The big about successful retail chains being real estate operations with store sidelines also applies.
delano 16y ago
Of course, those are the outliers. And that's the point. Few people are willing and able to do that.