3 ms·
Amazon has an eerily cultish dedication to customer privacy. The phrase "work vigorously to earn and keep customer trust" is practically line one of their princ
by dwyerm 9y ago
Amazon has an eerily cultish dedication to customer privacy. The phrase "work vigorously to earn and keep customer trust" is practically line one of their principles[1].
Amazon appears to be under the belief that retaining customer trust is much more valuable than selling customer data for immediate gain.
I suspect it has to do with their unique financial setup that allows them to operate with a long-view, and not have to chase quarterly profit.
[1] https://www.amazon.jobs/principles https://www.amazon.jobs/principles
- Spooky23 9y agoThe cult principles don’t exclude sending a firehose of everything that you look at or buy on Amazon to Facebook.
- searchencrypt 9y agoBezos says, “If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000.” Tracking people makes them :(