I think that part's easy to understand. The tougher part is why one would put that communication in text, enter it into a company-provided system, and then be o

I think that part's easy to understand. The tougher part is why one would put that communication in text, enter it into a company-provided system, and then be offended / dumbfounded when it's accessed by one's superiors at that company. We all get stressed sometimes, but we don't all do that.