I have found this site really useful for my addresses and had set them to be alerted. Just a couple of days ago my Skype account was 'hacked' (probably because

I have found this site really useful for my addresses and had set them to be alerted. Just a couple of days ago my Skype account was 'hacked' (probably because I'd stupidly used an old password and not changed it). What concerns me is just how little companies care - Microsoft have been awful at responding to it and keep pushing me to an automated system, which isn't working for me to get recovered.