In the Indian market, Ola does a few things better than Uber. For example, they have an OTP, which is a 4-digit numerical code you need to provide to the driver

In the Indian market, Ola does a few things better than Uber. For example, they have an OTP, which is a 4-digit numerical code you need to provide to the driver at the start of every ride. In a low-trust market like India, this is instrumental in helping certain people pre-pay for this sort of service. Secondly, they've long had more options than Uber in types of service they provide: ie, rickshaw, car rentals, etc. And finally, they've also recently introduced ola credit, which is really convenient for me as I take short, low-cost rides to and fro work, and credit is sufficient to allow me to pay at one go at the end of the week. There is a perception that Ola has a lower quality of drivers in the Indian market, but I doubt such a thing would be replicated in Australia. That said, I've gotten quite a few stinkers from both services, so I'm sure that the bias in Indian middle/upper-middle classes against native companies plays strongly into the perception of Ola drivers as worse than Uber.