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In her study of the Challenger Space Shuttle disaster, the sociologist Diane Vaughan noted a phenomenon she called the normalization of deviance, an accep
by andkon 9y ago
In her study of the Challenger Space Shuttle disaster, the
sociologist Diane Vaughan noted a phenomenon she called the
normalization of deviance, an acceptance of assumptions and
shortcuts that over time incrementally piles on risk until,
like compounding interest on debt, a kind of technological
bill suddenly becomes due.
"Normalization of deviance" is such an amazing turn of phrase to express what it feels like to be involved in accumulating tech debt.